How do I reset my Home router?

Unplug your router or modem from its power outlet (don’t just turn it off) > Wait 15-20 seconds, then plug it back in. > Allow the device a minute or two to turn back on.

Do I need to install an anti-virus on my Windows 10?

Windows 10 has an in-built Windows Defender, a good enough antivirus protection plan for basic cybersecurity protection. With Microsoft’s frequent updates, the Windows Defender utility is equipped with new data definitions (virus signatures) to keep up with the latest and more potent threats.

Why do my Forwarded Email Go to Spam or Junk Folder ?

To avoid this, use email forwarding instead of Inbox rules to avoid having your emails tagged as spam.

How do I clear cookies?

Open Chrome browser > At the top right, click More > Click More tools > Clear browsing data > At the top, choose a time range > To delete everything, select All time > Next to \"Cookies and other site data\" and \"Cached images and files,\" check the boxes > Click Clear data.

How do I clear cookies in Microsoft Edge?

Open Microsoft Edge > select Settings and more > Settings > Privacy and services > Under Clear browsing data, select Choose what to clear > Under Time range, choose a time range > Select Cookies and other site data > select Clear now.

What is cable crimping?

A crimping tool device is used to conjoin two pieces of metal by deforming one or both of them in a way that causes them to hold each other hence a crimp. A good example of crimping is the process of affixing a connector to the end of a cable

What are cookies?

Cookies are files that contain little data like a username and password which are exchanged between a user\'s computer and a web server to help identify specific users and improve their browsing experience

How do I install a printer having lost my Drivers Cd?

A missing printer installation disk or disc is not the end of the world. Visit your Printer manufacturer’s website as most printer manufacturers are providing free up-to-date downloads for the software programs and updated drivers too. If you still want a CD, you\'ll need to contact the printer manufacturer to order a new installation disk.

How do is set up Google meet?

In a web browser of your choice, enter the link > Sign into your google account > Click on start or join a meeting > Create a name for your meeting > Click join now > To add someone to the meeting, choose the option share joining info.

How do I set up Microsoft teams?

Download and install the windows app on your computer > sign up for Teams before setting up your organization. When starting up a new organization, you will enter your email then select “next”, enter your first and last names as well as the name of the organization and its location then click “Set up Teams”. To invite people to join your team, you will receive a mail with a link that can be sent to colleagues to join your new team.

Restarting Wi-Fi connection

Wireless connections tend to lose signals often, and a possible problem would be the wireless adapter which can be fixed by restarting the device and reconnecting to the network. Open Settings > Network & Internet > Wi-Fi > Turn Off then on > Show Available Networks option > Connect > Type Wireless Password > Next

My computer seems to be running very slowly. How do I check if my computer is infected by a virus?

We recommend that everyone runs antivirus on their computer and more importantly keep it up to date. Once updated, you should also run a full scan of your computer regularly to keep it virus free.

How do I Restart my Wi-Fi connection

Wireless connections tend to lose signals often, and a possible problem would be the wireless adapter which can be fixed by restarting the device and reconnecting to the network. Open Settings > Network & Internet > Wi-Fi > Turn Off then on > Show Available Networks option > Connect > Type Wireless Password > Next

Why can’t I share my screen on Microsoft teams?

The screen sharing option might be disabled and you may need to enable it by going to: Meetings > Meeting Policies > New Policy > Content Sharing, and click to turn on the, Allow the participant to give a request control. Also, check on the screen resolution, you may need to lower it so that it may be compatible with that of your team mates.

How do I recover deleted emails in Outlook?

A deleted item is moved to the \"Deleted Items\" folder where it will remain until it is deleted from the \"Deleted Items folder\" where it stays for 30 days before it is permanently deleted. Click on \"Deleted Items\" > Right Click the item you want to restore, select \"Move\" and then choose the folder to move it to. OR Drag the item you want to un-delete, select \"Move\" and then choose the folder to move it to.

How to Fix Sticky Keys?

Wipe down your keyboard using isopropyl alcohol. Lightly spritz isopropyl alcohol onto a clean cloth, then run it from left to right across your keyboard\'s surface. This will help remove any gunk or sticky residue from around the keys

How can I sort a Paper Jam?

First turn off the printer. Then check where the printed paper ejects to. If the stack paper is seen remove it manually. Remove all the papers from the tray and remove all the stuck papers that are visible between the tray and the printer. Turn on the printer.

Should I allow updates on my windows?

Yes, because the latest updates keep your device running smoothly, securely and guarantees on efficiency and protection of your device.

How do I find my ip address on my computer?

Go to Start > Settings > Click on Network and internet > In the left-hand panel, choose either Wi-Fi or Ethernet, depending on what type of connection you use > Click on your network or connection name > Scroll down to IPv4 address > The number you see is your IP address.

Why and How do I make my browser, the default?

Making a browser default simply means the browser is automatically launched when a user clicks on a Web document or when an application opens a Web link. On your computer, open your browser > In the top right, click More > Click Settings >In the \"Default browser\" section, click Make default.

I cannot send/receive emails

Verify that your computer is able to access the Internet and/or other computers to ensure that your computer is not encountering a connection issue, which would be causing your email issue. Ensure that your Internet e-mail server or your Network e-mail server is not encountering issues by contacting either your Internet Service Provider or your Network administrator.

How do I take a screenshot on a windows Computer?

To take a screenshot on a windows machine press the windows button + PrtSc button or on some computers simply press the PrtSc button on the top row of the keyboard. Alternatively, there is a Snipping tool feature that allows you to select a specific part of the screen. Start button > type snipping tool > select it in the search results. Either of these allow you to save the section

How can I restore files from the recycle bin?

Double click on the recycle bin icon on the desktop > Locate the files that need to restore > Hold ctrl key while selecting the files use shift to scroll down >Right click in the selected files click restore.

Do I need to have internet Access to use Microsoft Office?

You only need Internet access for Microsoft 365 subscription plans to install and activate all the latest releases of apps and services. Note that if you are an existing subscriber, you do not need to reinstall or purchase another subscription

What Does 404 Error Mean? How to Resolve it?

This is a status code that means that the page you were trying to reach on a website couldn\'t be found on their server or it could mean the page has been deleted and no longer exists. How to resolve. You can Reload the page as the page might have not loaded properly by clicking on the refresh button. Check if the URL is written correctly most time there are simply typing errors on your part. You can also Delete browser cache and cookies and retry the page again.

How di I set up an Email automatic reply?

Select File > Automatic Replies. In the Automatic Replies box > select Send automatic replies. Optionally, set a date range for your automatic replies. This will turn off automatic replies at the date and time you enter for the end time. Otherwise, you\'ll need to turn off automatic replies manually. On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office. Select OK to save your settings

Why is my Microsoft word not letting me edit?

If you cannot edit your Word document, it\'s probably because the document is protected with password. You can disable this feature: Open Word > Go to File > Info > Select Protect document >Select Enable Editing

How do I determine my computer\'s name?

Right-click on My Computer/This PC which is either on the Desktop or type it on the search bar near Start tab on toolbar then Click Properties. In the Properties window, click the Computer Name tab. Within this tab you\'ll be able to see the full computer name and any extra description. Note that you can change the name by clicking the Change button

Why is My Computer Monitor is not showing anything?

If your computer is clearly on but displays nothing, check the power light of your monitor to verify that it\'s turned on. If your monitor won\'t turn on, unplug the power adapter of your monitor, and then plug it back into the power outlet.

What is the difference between Microsoft Office and Office 365?

Office (2013, 2016, 2019) are suites you purchase upfront, install on your PC and use for life. Offices 365, on the other hand, is a cloud-based service with monthly or annually payments to use all Microsoft\'s tools and apps for a limited period of time without having to install on your PC

How to create a folder in Microsoft Outlook

In the left pane of Mail, Contacts, Tasks, or Calendar, right-click where you want to add the folder, and then click New Folder. In the Name box, enter a name for the folder, and press Enter.

How to install network adapter driver using Device Manager

Open Start > Search for Device Manager > Expand the Network adapters > Right-click the adapter with the problem and select the Update driver option If the driver was previously downloaded, browse my computer for driver software option > if not, Search Automatically for updated driver Software solution > Click Next then > On-Screen Instructions

What version of Office am I using?

Open an Office application, i.e. Word or Excel, choose File from the top left corner, and then click either Account or Help on the left navigation bar. If you have Windows, open a Word document, choose File from the top left corner, and then click either Account or Help on the left navigation bar. You\'ll see your Office version and information under Product information, on the right side of the window

Can I install Microsoft Office on my PC?

Microsoft 365 is compatible with PC, Mac, Android, and iOS. You can check the Microsoft Website for compatible versions of your devices, and for other feature requirements.

What is a Product Key?

A product key is a unique 25-character alpha-numeric code used to activate a Microsoft Office product. You cannot use a product key for an older Office product or a different product). To find a product key, look for the 25-character alpha-numeric code on the back of the card inside your Office product packaging or on your retail receipt.

What causes poor network connection?

This usually occurs when the modem or router has issues. It also occurs when there is poor or weak signal. Another issue could be with the ISP. They may have overloaded their bandwidth making it slow.

Why are some web pages not loading?

First make sure that your computer is connected to the internet and it’s not on airplane mode. If it’s connected it’s still not loading, disable software that might be hindering the page from loading example being firewalls. Also, research on the error message prompted in your browser. Errors such as 403 Forbidden means that you are not allowed accessing the page

What is a firewall?

It is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules. It typically establishes a barrier between a trusted internal network and untrusted external network.

What is network sharing?

This is a feature that allows resources to be shared over a network. These resources include files, documents, folders and media. It can be done when devices are connected to the same network.

What is VPN?

A Virtual Private network extends a private network across a public network and enables users to send and receive data across public or shared networks as if their devices were directly connected to the private network.

What is a subdomain?

This is basically a child domain under the main domain name.

Can I cancel my registration of a domain name?

Some domain registrars allow you to cancel your domain registration any time thus there are no refunds for domain cancellations also the cancelled registration is available to others to register

What is a domain name?

This is the address of your website that people type in the browser, URL bar to visit your website.

Can I move my website to a different domain name?

Yes, It is possible you can point your domain name to your hosting server however server engines consider it duplicated content.

What is \'who is\'?

This is a database that is publicly accessible allowing you to find out who own/manages a domain including contact information.

What domain name should I choose?

The choice of domain name depends on how you plan to use it. In most cases, it makes sense to choose one that is easy to pronounce and spell if you will be telling people about it over the phone. Above all, you should choose a name that is memorable and not confusing.

How do I disable proxy settings on Mozilla Browser?

Open Mozilla > Menu> General > Network Settings > Connection Settings > Select No Proxy > Ok

How do I connect multiple devices to the internet?

You can connect multiple devices to the internet using a device called a router. A router has a connection to the internet and one or more connections for your computer to plug into. Some routers have wireless capability hence you can connect you to computer to the router even when the router is in a different room from the computer.

I am connected to the internet, but pages are taking a very long time to open. What can I do?

You can check your internet speed at Also you can try clearing your history and temporary internet files from an internet browser like chrome, Firefox and internet explorer, simply click tools >Internet options, on the general tab that opens click the delete files button > confirm you want to delete these files > click Yes. At this point and it will begin to clear all temporary files.

How do I check if my computer is infected by a virus?

We recommend that everyone runs antivirus on their computer and more importantly keep it up to date. Once updated, you should also run a full scan of your computer regularly to keep it virus free.

I have difficulty opening up websites. What steps can I take to check it is not my computer wih an issue?

Open up command prompt by pressing the Windows button + the R button, then type “cmd” into the pop-up box. Type “ping -t” into the box and hit enter. If this is successful you have internet connection. If you are still having issues pulling up websites you might have issues with domain name resolution. This could be related to a virus.

What are some signs that your computer may be infected with virus?

• The computer runs slow • Strange icons showing up on the desktop or in the system tray. • Your home page is not the same as what you set. • Your computer starts to give you black or blue screens.

What do I do if the image on my monitor is distorted?

Disconnect the video cable going from the back of the computer and check that no pins are bent or broken then re-connect the cable. If the refresh rate is not properly set, the monitor may have a wavy or an appearance of lines are going down or across the monitor which may also cause a flickering effect. This can also be caused by magnetic or other types of interference. Check that no speakers, fans or other magnetic devices are close to the monitor.

Why does my monitor screen have black borders?

If the screen resolution was recently changed it is possible that the monitor has not adjusted to the correct size. The resolution can be reverted back to the original setting or by manually adjusting the horizontal or vertical width. Because each monitor is different, the method of adjusting this setting will vary; consult your monitor documentation.

I get a \'no signal input\' message on my desktop monitor, what do I do?

Verify that the monitor is properly connected well at the back of the computer and are not lose. Most desktop monitors will have screw ends that can be screwed in to hold the connector in place, ensure they are tight.

How do I manually update my PC’s updates?

To manually stay up to date, select start >settings >Update &security >windows Update. If a feature update is available for your device, it will appear separately on the windows Update page. To install it, select Download and install now.

How long does it take to download updates?

The time required to download updates primarily depends on internet connection speed, network settings and update size. Make sure your device is plugged in and connected to the internet to download updates faster.

How can I stop updates from downloading and installing? Can I skip updates?

For Windows, you can’t stop updates entirely, because they help keep your device safe from and secure, updates will eventually need to be installed and downloaded, regardless of your update settings. What you can do is temporarily pause them by; Select Start > Settings > Update & security > Windows Update > pause updates for 7 days OR Select advanced options >pause updates section >select the dropdown menu > specify a date for updates to resume.

What if I don’t have enough disk space for the update?

You can try deleting files you don’t need, uninstalling apps you don’t use, or moving files to another drive like an external USB drive or OneDrive

How do I get windows 10 update?

When windows 10 update is ready for your device, it will be available to download and install from the windows Update page in settings. Choose the time that works best for you to download the update, you’ll need to restart your device and complete the installation.

How do I remove an installed update?

We don’t recommend that you remove any installed updates. However, if you must remove an update, you can do so in update history Select Start > Settings > Update & Security > Windows Update > View update history > Uninstall updates > Select the specific update you want to remove, then select Uninstall.

How do I see installed updates?

An update history is available so you can see which updates were installed, and when. You can also use this list to remove specific updates, although we don\'t recommend this unless it\'s necessary. Select Start > Settings > Update & Security > Windows Update > View update history.

My printer is printing smudged/distorted pages, what can I do?

All modern printers have some type of printer cleaning, self-test, and/or diagnose mode that can be performed to check and clean the printers print heads and other internal equipment used to print.

Is it safe to turn off a Windows computer without doing a shut down?

No, it is not safe to press the power button or restart the device while Windows is still running unless there is an issue experienced that requires this. The shutdown feature enables a computer to go through all the correct steps required before going off.

What does 5 to 8 rule in PowerPoint Mean?

It means allowing not more than five words per text line, not more than five lines per slide, and never having more than five text- heavy slides in a row.

Should you use transitions in PowerPoint?

You can use it if your presentation would benefit from it. Ensure that the transition is simple and pleasing to catch the viewer’s eye and not distracting them from slide content.

What is a zip file?

A zip file is like a regular computer folder that contains one or more larger files that have been compressed into a smaller size. Zip filenames have a \".zip\" extension.

What are zip files used for?

They are very beneficial for storing large files and also sending and sharing them across email platforms that wouldn’t normally take large files

How do I combine parts of a zip file?

Hold the ctrl on your keyboard, click on each file you wish to combine into a zipped file. Right-click and select “Send To” then choose compressed zipped Folder.

How to create a ZIP file in Windows

In a location of your choice, right-click a blank space and choose New compressed folder > Give the zip file a name > Drag and drop the files and/or folders that you want to include in the ZIP file.

Are google drive files available offline?

For cloud-based documents, you can enable offline access to Docs editors. With Backup and Sync, files in your Google Drive folder that weren\'t created with Docs editors are available offline. With Drive File Stream, you can make selected Drive files available for offline use.

Can I disable drive but keep docs, sheets, and slides?

This is not possible, as soon as you turn off the drive service, this disables Docs editors as well as all drive components (drive on the web, mobile app, and drive sync applications.

Are the files I store in drive secure?

With drive, your data is always backed up or stored in the cloud so no matter what happens to your devices, your files are safe. You get the same business grade data protection and security advantages that you get with G suite.

What happens to my drive if I lose access to my google account?

With Backup and Sync, files not created with Docs editors will still exist on your device. Future changes to these files will no longer sync to the google account as your device won\'t be able to authenticate with Drive which stores files on the Cloud.

Will synching files use much internet bandwidth?

You can choose to pause the syncing process anytime if drive is consuming too much bandwidth. Backup and sync don’t set bandwidth by default but you can choose to limit your bandwidth from settings.

Can I still make one on one calls?

Yes, you can have direct calls without having to host a meeting. These calls are private and won’t appear on Teams conversations.

Can I record a meeting?

All hosts can record meetings locally on their computers unless the feature has been disabled by the account owner or admin. Licensed hosts can record to Zoom cloud.

Can the moderator prevent participants from unmuting their microphones?

Yes, it can be done by selecting; Manage participants, then select More at the bottom of the list, then uncheck Allow participants to unmute themselves. As the host, you can still manually unmute participants if they raise their hand.

Can I import calendar data from another calendar to a Teams group calendar?

No. You cannot drag and drop or copy data directly to a Teams calendar. The new calendar needs to be invited to the even or a macro must be used to copy the calendar data.

Can I remove people during the meeting?

Yes, you can. However, you need to be in the same organization as the meeting organizer to remove someone from a video meeting. For meetings organized through your personal Google account, only the meeting moderator can remove participants during a video meeting. On the right, go to People > Point to the person, and then click Back arrow > Click Remove

Can I share my screen during a meeting?

Yes, you can. Once you’ve joined the meeting, in the bottom right corner, select Present Now.> Select the content you intend to share > Then select Share > Also, if someone is presenting, confirm that you want to present.

How to access all saved txt


What is the maximum file and archive size limit for RAR?

allows you to store practically any number of files of practically any size .the actual limit depends on the file systems available memory some older file systems don’t support files larger than 4gb

How do I open a RAR file with WINRAR?

Double click or press enter on the archive name in the windows (explorer or desktop) if WinRAR was associated with archives during installation (the default installation option) the archive will be opened in WinRAR. or Run WinRAR and choose the wizard option in the WINRAR toolbar. Choose the option ‘’unpack an archive ‘’and follow the step-by-step instructions.