The following survey aims at help our company deliver custom,targeted and relevant IT services to all our potential and existing clients.
1 : Please enter your age  
2 : How do you approach any IT problems that you may encounter   Male Female
3 : How do you approach any IT problems that you may encounter   Self help Get Assistance Both
4 : What technical issues do you encounter most frequently?   Software Hardware Network Not sure
5 : How do you self help?   Through information from websites Through system support softwares Both Other
6 : What issue prompted your most recent IT support request?
7 : How often do you have to follow up with IT support to get problems resolved?   Rarely Often Quite Often I don’t know any IT Support
8 : How often do you have trouble connecting to the network wirelessly?   Daily Weekly Monthly Infrequently Never
9 : How satisfied are you with the company/IT personnel that fixes your equipment?   Strongly Agree Agree Neutral Disagree Strongly Disagree
10 : What would you suggest a company should do to provide better support(Based on your last experience)?
11 : Are you open to subscribe with a reputable company to solve all your IT issues?   Strongly Agree Agree Neutral Disagree Strongly Disagree
12 : Are willing to allow IT technicians to your premises if need be during the pandemic?   Strongly Agree Agree Neutral Disagree Strongly Disagree
13 : How often do you take your laptop/PC for Preventative Maintenance?   Rarely Often Quite Often I don't know any IT Support
13 : Would you like to continue this conversation ?If so  
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