The following survey aims at help our company deliver custom,targeted and relevant IT services to all our potential and existing clients.
1 : Please enter your age
2 : How do you approach any IT problems that you may encounter
3 : How do you approach any IT problems that you may encounter
4 : What technical issues do you encounter most frequently?
5 : How do you self help?
Through information from websites
Through system support softwares
6 : What issue prompted your most recent IT support request?
7 : How often do you have to follow up with IT support to get problems resolved?
I don’t know any IT Support
8 : How often do you have trouble connecting to the network wirelessly?
9 : How satisfied are you with the company/IT personnel that fixes your equipment?
10 : What would you suggest a company should do to provide better support(Based on your last experience)?
11 : Are you open to subscribe with a reputable company to solve all your IT issues?
12 : Are willing to allow IT technicians to your premises if need be during the pandemic?
13 : How often do you take your laptop/PC for Preventative Maintenance?
I don't know any IT Support
13 : Would you like to continue this conversation ?If so